Solutions Overview

Empower your business with tailored Microsoft Dynamics 365 solutions to recover and optimise your CRM.

CRM Transformation 
& Optimisation

Revitalise your CRM and turn it into a growth engine. Identify inefficiencies, remove roadblocks, and maximise the long-term value of Dynamics 365.

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CRM Strategy 
& Roadmap

Future-proof your business with a strategic CRM roadmap. From vision to execution, we design and implement a Dynamics 365 solution that ensures measurable success.

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CRM Acceleration 
& Growth

Take Dynamics 365 to the next level with CRM Acceleration & Growth. Expand capabilities, automate processes, and drive business performance with a scalable, future-proof CRM strategy.

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Data Intelligence 
& CRM Insights

Transform raw CRM data into actionable business intelligence. Our Data Intelligence & CRM Insights service leverages AI-driven analytics to enhance decision-making, customer engagement, and operational efficiency.

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Automation 
& AI-Driven CRM

Streamline operations and reduce manual work with Automation & AI-Driven CRM. Enhance efficiency, improve customer interactions, and scale your business with AI-powered workflows and intelligent automation

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Ongoing CRM Support 
& Success

Ensure your CRM evolves with your business. With proactive support, health checks, and continuous enhancements, we help you unlock long-term value from Dynamics 365

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Product Overview

Unleash the full power of Microsoft Dynamics 365 CRM. Increasing customer engagement and accelerate business growth.

Dynamics 365 Sales

Empower your sales teams with data-driven insights. Increase efficiency and close more deals with a collaborative, AI-enhanced CRM.

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Dynamics 365 Customer Insights

Automate and personalise customer engagement. Drive smarter campaigns and meaningful connections with AI-powered automation and advanced analytics.

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Dynamics 365 Customer Service

Deliver seamless customer experiences at scale. Boost efficiency, enhance customer satisfaction, and turn service into a competitive advantage.

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Power Platform Solutions

Power Apps, Power BI, Power Automate, and Power Virtual Agents are Microsoft’s suite of tools for building, analysing, automating, and conversing with data.

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QLab

QLab is focused on delivering modular enhancements for Dynamics 365. Addressing challenges faced by operational leaders and CRM owners.

QLab CreditView

Surface real-time credit data and director information directly within Dynamics to support confident, low-risk deal qualification.

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QLab Pipeline

Automatically track opportunity and quote activity using RAG status to give sales teams and managers early visibility into pipeline risk.

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QLab Scorecard

Bring consistency and clarity to lead qualification with a configurable scoring model embedded in Dynamics 365.

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QLab Lead

Ensure accurate lead source tracking—no manual input, just structured data and improved campaign insight.

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QLab Quote

Capture user-submitted issues, suggestions, and questions directly within Dynamics to drive continuous CRM improvement.

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QLab Insight

Deliver instant visibility across CRM activity and performance with a ready-to-use Power BI dashboard foundation.

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QLab Feedback

Capture user-submitted issues, suggestions, and questions directly within Dynamics to drive continuous CRM improvement.

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